How to deal with overwhelm in your small business
How to deal with overwhelm in your small business
As a small business owner, there are often too many ideas, too many tasks and projects, and not enough time or resources. Entrepreneurs are a creative bunch of people and we’re always thinking of new ideas! But are you dealing with the overwhelm, or letting it slow you down?
I don’t know anyone who isn’t time-constrained. We all have busy lives, and if you run your own business, you are doubly busy.
Below are 30+ tips for dealing with overwhelm and increasing productivity.
Just pick ONE of these tips and do it. Do not overload yourself more, by trying to do all these tips. This article will be online forever and you can come back to it to pick up your next tip.
Understand Why You’re Feeling Overwhelmed
Many of my clients tell me they are feeling overwhelmed by running their own small business. It doesn’t matter whether your business is brand new or 20 years old, there are many things to juggle as a business owner. You are not alone in feeling this way, and there are some very common reasons why we feel overwhelmed:
- Trying to be everything to everyone
- Trying to focus on too many things at once
- Being too optimistic about how much time it takes to do a task
- Adding too many appointments and projects to your weekly calendar
- Not saying “no” to people and projects
Notice how all these things are a CHOICE you made? Every time you make a choice to do too much, you make a choice to feel overwhelmed.
You are in control. You are in control of your calendar. You are in control of which projects are a top priority. You are in control of your thoughts about your business. You’re even in control of whether you answer a ringing phone or not.
The power is in your hands.
Admitting That You Can’t Do It All
I have a To-Do list that is six typewritten pages long. Every time I have a brilliant idea for a new project, I add it to the To-Do list.
As surely as the sun rises each morning, the more I add to the list, the more overwhelmed I feel.
Then I had a startling insight: I will never be finished with my To Do list. I will always have wonderful new projects that I want to add. I will always have maintenance tasks that need to be performed. There will always be emails to answer and phone calls to make.
Once I understood that I would never get it all done, then it was only a baby step to the knowledge that I can’t do it all myself. Either I have to delegate projects and tasks, or I have to delete them from my list. If you are serious about not feeling burned out and overwhelmed, then the first place to start making cuts is in your To-Do list.
This is a crucial way I’m dealing with the overwhelm: do it, ditch it, or delegate it.
Take Your Time
New habits take some getting used to, don’t they?
The outcome will be a feeling of mastery over your workload, your time and your energy. You will be in control of your calendar and To-Do list instead of feeling as if they are in control of you.
Dealing with Overwhelm through These Simple Tips
1. Calm down. You cannot do any of these tips if you are feeling stressed. Do 5 minutes of something relaxing before trying any of these tips. When you are dealing with overwhelm, piling more on top of it won’t work! Slow down for a few minutes, then try a technique.
2. Set priorities and goals. Where do you want your business to be in 12 months? What is most important, right now, to get you to your 12-month goals? Pick just three goals for 12 months. If you complete them, you can always add another one later.
3. Centralize your To-Do list. Because I’m at my desk most of the workday, I have a To-Do file right on my computer that I can easily access and update. Whether you keep your To-Do list on your phone or in a notebook, make sure you can get your hands on it quickly. When a new idea comes up, you have a place to put it immediately, instead of trying to keep track of it in your head. This is so liberating!
4. Focus. Choose one task and focus solely on that until it is complete. Stop multitasking; it will only lead you to feel more overwhelmed.
5. Know how long it takes. I am notorious for assuming that tasks take much less time than they actually take. I block out 15 minutes for a task then discover it actually takes 30 minutes. I have learned this simple rule: whatever you think a task will take, double it. That way you won’t add too many tasks to your daily calendar and you will feel less stress because you know you’ve given adequate time to every task. Plus there’s a nice added cushion of time for a tea break!
6. Simplify. Is your business too complicated? Should some of your manual tasks be automated? Take a deep look at every task you do and ask yourself if there is a better, easier way to do it, or if a piece of software could do that task for you.
7. Know your Productivity Peak. When is your best, most productive time? Most creative time? That is the time when your intellect and creativity is flying high. So use that time to work with clients, teach classes, write books, and create training programs. Knowing and using your personal productivity peak times will help you be more productive and produce better quality work. Use your non-peak time for maintenance items that don’t require much brainpower (or willpower).
8. Give yourself the gift of distraction. Sometimes we push ourselves too hard. Owning a business is a marathon, not a sprint. Every few hours take a break from your work. Step out your front door and get a breath of fresh air. Play some music. Go for a walk. Read a fun book. Have coffee with a friend. Do anything that takes your heart and mind away from the business. You will be rewarded with a clear mind and a fresh perspective when you get back to work.
9. Get rid of clutter. For many people, when there are too many things in your visual field of focus, it is hard for your brain to concentrate on the task at hand. If out of sight really does mean out of mind, keep a file drawer for paperwork and put a note to yourself in your To-Do list about where to find the necessary paperwork or email when you’re ready to work on that task.
10. Know your RQ (resistance quotient). Discover what you’re resisting when you use distraction and procrastination instead of doing your work. Stop self-sabotaging your success.
Specific Things You Can Do to Deal with Overwhelm
11. Just say no without guilt. Too often we try to please everyone and end up with too much on our plates. When you are feeling overwhelmed, look at the people and projects you’ve say Yes to that perhaps you should have said No to. Look at your To-Do list and ask yourself if you can simply say No to any of the tasks. Remember, you are in control of your task list and your calendar. Only you can overbook yourself, so only you can say No to requests for your time.
12. Clear your desk. There is no better feeling than starting fresh and getting a complete handle on everything that needs to be done. By going through every paper, every pile, every note, you consolidate and prioritize. Remember to use your centralized To-Do list and throw away all those individual To-Do notes!
13. What’s most important? Each morning, enter your office and ask, “What are the MOST important tasks to get done today?” Make a careful balance between short-term emergencies and long-term tasks so that you can meet your goals without getting swept up in daily disasters.
14. Do it. Sometimes, a bare-knuckle commitment to getting things done is necessary. That phone call to a disgruntled employee? Do it. That 3,000-word article? Do it.
15. Ditch it. Some projects were never meant to be.
16. Delegate it. Ask for help. Look at all the tasks you do, and for each one ask, “Am I the only person who can do this task in the entire world?” Some tasks are your sole providence; others can be delegated to a Virtual Assistant – Hey V.A is ready to assist at your call.
17. Work for results. Which things do you currently do are giving you the results you want? Stop wasting time on things that don’t give you the outcomes you want, even if other people tell you that you “have to” do them. Stop listening to gurus and start listening to your own intelligence and experience. The only thing that matters is whether you are creating the outcomes you want.
18. Get into task habits. For instance, the first thing I do each morning is handle emails from clients. Then I do social media because it allows me to use a different part of my brain. Next, I look at financials. Then I prep for that day’s clients. These four tasks take me about 60 minutes, warm up my brain, and allow me to serve my clients and students first, before getting into the main part of my day. Each afternoon before I leave, I plan my projects/tasks for the next day, answer any last-minute emails, and straighten up my desk. Having task habits each day allows you to get the important daily tasks done in an orderly fashion.
19. Chunk your schedule. Do you have scheduled time each week for marketing? For administrative work? For speaking with clients? If you block out scheduled time each week for your work, you will know that you have a plan for how to tackle the work. What does your ideal workweek look like?
20. OMD: Off My Desk. Make a concerted effort to handle each item that comes across your desk ONCE. Do not stack it in a pile and think, “I’ll get back to it later.” Each morning, make a clean sweep of your desk while reciting the mantra: OMD, OMD, OMD!
21. Bit-sized chunks. Divide big projects into mini-tasks. Grab a piece of paper and write down all the tasks you can think of go into the project. Divide any task that takes more than 60 minutes into smaller, doable chunks.
22. Find it in 60 seconds or less. Create a rule for yourself that you will be able to get your hands on anything in your office in 60 seconds or less. When you put something away, put it away in the most intuitive place you can think of, so that it will be at your fingertips when you need it. Find a home for every item in your office and return it to its home after each use. Fall in love with your filing cabinet.
23. Admit that you will never get caught up. Your To-Do list will never be empty. Humans are the only animal who, once they complete a task, create new projects and tasks to occupy their minds, their time, their creativity, their energy. We’re hard-wired this way.
24. Stop multitasking. My clients tell me that trying to do too many things at once causes them to do a poorer job, both in productivity and quality of work.
25. Out of sight, out of mind. When you need to focus deeply on a task, especially for a long amount of time, try clearing off your desk first. We get overstimulated, visually, by having many items within our view. By putting them out of sight, you can then focus more fully on the task in front of you. I use this technique when doing in-depth strategy work for myself or with clients. It forces my visual focus, and therefore my mental focus, on just one thing.
26. When you need to focus, get away from your desk. When I’m working on a big project, like writing a book, I find it best if I take my laptop and leave my office. If the weather is cooperative, I will go site by the lake and write; if not, I will find some quiet corner of a coffee house or hotel and write there. Even moving from your office to your living room will help. Because there is nothing else to grab your attention, you are able to focus for longer periods of time. When I’m dealing with overwhelm, my ability to focus dissipates. But when I get away from my desk, I reset my focus and can begin again.
27. Check it off. Make a list (a To-Do, a Task list for a big project). Put a big checkmark next to each task when you get it done. It’s very satisfying!
28. Celebrate. When you get done with a big project, don’t automatically move to the next one. Find some wonderful way to celebrate your achievement!
29. Put on your CEO Hat. What are priority tasks for the ultimate success of my business? Sometimes what seems like the right thing to do in the moment is exactly the wrong thing to do for the future.
30. Unsubscribe. Do you belong to too many email newsletters that you never read? Life is too short to wade through emails that don’t sing to you.
31. Close down your email and social media sites during peak work periods. It’s too distracting, too tempting. (It’s like not keeping ice cream in the house when you are on a diet.)
32. Set up a good filing system. Keep big projects in their own 3-ring binder or an electronic folder on your hard drive, so that all your material is in one place. Archive old financial papers, client files, etc. into storage drawers or boxes. One way of dealing with overwhelm is being tidy and knowing where to put your fingers on the things you need.
33. Embrace the PDF. Get the paper off your desk by using electronic PDFs of anything that’s important. You can scan anything that comes into your office on paper to a PDF. You can also print any online or electronic file to PDF using your operating system’s PDF creation software.
34. Create an at-a-glance project planner. I juggle many projects each month. So once a month I grab a piece of art paper and create multiple squares, one square for each project. In each square, I write down the five most important tasks that need to be done for that project in that month. When I glance at it, I can see how all the puzzle pieces fit together and where the demands on my time will be felt the most.
35. Big rocks first. Do you know how to plan your priorities? This wonderful video with Stephen Covey will help you see the big picture. https://www.youtube.com/watch?v=Cw1_l6oKr1s
36. Perfectionism kills. I know, because I tried to do every task perfectly and it nearly killed my business. Some tasks are critical for your success and need to be as good as they possibly can be. Other tasks are not so important and just need to be done without a lot of glory or perfection.
37. Allow for Murphy’s Law. No week is complete without something going wrong. So plan for it. Allow time in your week for tasks to take longer, phone calls to take longer, emergencies to crop up. You’ll be happier planning for breathing space.
38. Action alleviates anxiety. Pick one high-priority task on your To-Do list and do it. Nothing relieves stress better than getting off your butt and taking action. Don’t fall into the trap of picking a low-priority task just because it is easy. Do the things that matter.
Whew! That’s quite some list! As I said earlier, don’t try to do all tips at once. Pick one that feels like it will work well for you and take a month to make it a habit. Then pick another and another until you can feel your overwhelm and anxiety lessen. Soon you’ll be dealing with overwhelm like a pro!
I’m wishing you a peaceful and productive business life!